Post by
tkeskic »
https://forums.nicoclub.com/tkeskic-u33292.html
Tue Jul 08, 2008 12:49 pm
Cakedaddy I called forgeline today, and the sales manager there was very helpful; I went through the call pretending to want to buy a new set of wheels, and he disclosed with no issue the differances in the choice between what the call a standard shell and reveresed shell; - turns out that the standard shell is lighter, and it has no pooling/cupping effect; The reveresed shell wheels, are actually a tad heavier, and do that; I guess I had a choice at time of order!
So after he explained that, I told him my story, and he wants to help out; I may be able to have a new rim shell made in a 20" and reuse the centers. He is checking with the production manager when he is back next week; Forgline was very helpful; I shared with him where I got the wheels, and he even recalls the whole mix up in colors, and design etc - these wheels have been a pain!
He said he wants to help, and frankly I don't expect them to, as it its clear to me after doing some research on this that I should have been told I had a choice in wheel hub/shell - and what the pro/con was for each design. I fault the local dealer who sold them. I have asked them to step up and assist me with this issue, and I'm waiting to learn what they will do for me;
At the end of the day, I know I will loose money, and I'm hoping to mitigate it. I think that it was very poor service, and lack of care by the selling dealer that caused all these issues. I cant tell you how pissed off I am about this, and the money I had to spend so far to deal with this; These wheels now, with the new tires I'm in for over $12,000 (with the cost of the new wheels from Infiniti I ordered), so basically, I have wasted about $6000 so far.
I'm reserving judgment on the dealer I purchased them from at this point until they have a chance to step up. Forgeline I can say seems to know the wheel design business, this disclosure happened within minutes of the conversation. And there expression of wanting to help me out is respected.
I guess there is a valuable lesson here about the rim shells/hubs that I had never heard of before. Turns out after asking around, no one that purchased wheels in the past in my circle has ever heard of this before. I guess most places order the standard shell/hub - and avoid this or the selling dealers are better at educating the client at time of sale?
I hope at the very least, someone else can avoid this issue in a future purchased here on the forum - lots of talk about wheel size, weight, offset - but frankly we should update the wheel sticky here to include this standard shell/hub and reveresed shell/hub for future buyers...
tk