http://www.ripoffreport.com/Au...4.htm

I don't have a horse in the race, other than as a guy deciding where to spend his money. I found the information useful, but not knowing the parties it could be complete BS or 100% true.

If dealing with Infiniti, always stick with a (Nissan) Infiniti Elite Warranty. I had one on my '03 M45 (which I sold to get another vehicle) and one on my '01 QX4 (which I still have and the warranty is still active). I've never had an ounce of problems with either vehicle's warranty and they've each paid for themselves while always having my vehicles repaired by a certified Infiniti tech.

Living in the Scottsdale area, I know many folks that have bought/serviced Infiniti's from this dealership and I've not heard one complaint. We'd hear something from someone, being local. They host Track days at FIrebird Raceway (Bondurant's track) several times a year and they have a very loyal group of owners. I think Courtney said that she has sold in excess of 100 extended warranties to NICO folks (keeping in mind there's more than just us M owners). I think the board would be smokin' with posts if they were not happy with the service and warranty received. I've more than paid for mine in the little over a year that I've had it.

Aftermarket warranties are almost ALWAYS underwritten by an independent, 3rd-party insurance company. The dealer can sell you one, but so can another company, and the warranty remains the same. The NAME of the warranty can sometimes be misleading, as they're not underwritten by the manufacturer.... just endorsed, in some cases.

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tk

tk

The complaint is well written and the warranties she references are indeed Nissan warranties. That is the only reason that I posted it.

It is odd that it was deleted... my post was asking if she could clarify and account for some of the items written in the post you had linked in... and then there was 50+ views, no posts... and the next time I went to look it at it was gone... Normally a Moderator would post a post saying they did delete it... and some times why....

tk

She is with Scottsdale Infiniti and they are a NICO sponsor (via their parts department - see link in my sig), so their posts are allowed. I will see if I can figure it out ...

Z

What happened was someone (not sure if it was Courtney) posted a copied / pasted version of the SAME thread across the entire forums.

We cleaned it up and suggested some alternative ways of getting the word out.

Scottsdale Infiniti, BTW, has ALWAYS been a staunch supporter of NICOclub.com, and are a fantastic resource for our members.

Their parts department is top-notch, their finance department knows their stuff, they have a great sales team, and their management is very involved in the enthusiast community.

p.s. Here's Courtney's thread: http://forums.nicoclub.com/zer...96041

Z

I have been to 2 other dealers since my overall bad experiences with Scottsdale and enjoyed the other dealers much more.

I didn't want the forum to think this place can do no wrong.

I did talk to Courtney before buying my extended warranty and thought she was very knowledgeable and helpful. I also went with Daniella because of price. She was quite a bit lower. She was also knowledgeable and great to deal with! I've since used my warranty and it showed up on the Infiniti computers that I had an extended warranty even before I had received my contract.