My dealer's supposed to call me when they receive the replacment pump - that was more than 2 weeks ago. Time to bug them, I guess; I'm definitely NOT receiving the type of service you're describing!

As a note, my dealer just advised me that my fuel pump replacement has finally arrived (around 2 weeks or so as well) so in she goes next Thursday!

I'll report back after that. Glad to hear that yours is running well Sluday!

I will hopefully get the car back tomorow night and see what changes if any it made.

Brian
BT Tech

The service rep wanted to know where in the world I heard this info, as he has not received any communique or any service bulletin advicing that there are any known issues with the fuel pump. ... .I replied, Infiniti Forum rules

The bad news is that the dealership scratched my shift knob again (2nd time now), so they have to order a new one for me.

The service rep had no idea what I was talking about but another one overheard us and said that he did. So the rep ordered a fuel pump for me and hopefully it'll be here in 5-10 days (maybe not if everyone else in the country is doing the same). He also mentioned that he ordered additional fuel pumps to prepare for the onslaught of replacement requests.

So if you're in the DC area, you can look into Passport Infiniti in Alexandria. Just remember I got dibs on the first one!

My service department told me that they had received a service bulletin from Infiniti about the fuel pump problem. I am not sure if this means it is a official recall or just a heads up to be aware about the problem. I would check with another service department if they would do the repair. I am not sure why they would give you a hard time about the pump. The dealer gets money from Infiniti to do the repairs so they lose nothing.

At that price for tires I'll be shopping elsewhere in future (comparable at other tire specialist circa $180 ... so that's some dealer markup)!

Out of curiosity...
Is anyone else having bird dropping issues?
I have a good coat of carnuba on the paint and keep it meticulously clean....
once my EX gets "dropped on", I need to wipe it off immediately or a "scar" is left...has happened 4 times now ...wonder if it is a dark currant paint weakness??

All so has anyone had preset problems where a FM station causes the preset number to disappear, resulting in a looping of 2-3 presets so you can not access the rest in the Category, it may or may not happen in both up and down directions from steering wheel.

Thanks

Mine was precisely like that and now that the fuel pump has been replaced, it's gone.

Cheers,
David

(When I mentioned the noise to the service advisor at the local dealer, he said pretty much all the EX35's have the problem, and they hadn't found a way to fix it; he said even replacing the fuel pump didn't help. But he wasn't aware of that service bulletin, so I guess they hadn't been replacing it with the different pump. I showed the service bulletin to him and asked him to follow that; he was surprised/glad to see that it actually worked.)

Quote, originally posted by Punjab »

All so has anyone had preset problems where a FM station causes the preset number to disappear, resulting in a looping of 2-3 presets so you can not access the rest in the Category, it may or may not happen in both up and down directions from steering wheel.

I haven't experienced that problem, but when I was browsing Service Bulletins at [another forum] I noticed ITB08-037, titled "RADIO WILL NOT SCROLL THROUGH ALL PRESETS (NAVI-EQUIPPED ONLY)". I wonder if that applies to your problem. It says "IF YOU CONFIRM: Preset A, B, or C does not scroll through all six (6) preset stations... ACTION: Replace the A/V Control Unit". It says it applies to EX35's built before 3-18-08.

(BTW, welcome to the group and please check your email for a note from me.)

Cheers,
David

on a off note. dividedhighw do you have the nav bypass info?

thanks

I had my fuel pump replaced at the dealer. I am a bit disappointed though, the previous humming sound was actually giving the car personality Right now the initial ignition sounds la bit cheap, like a used car engine - or diesel engine even - at start up: cha-cha-cha wrooommmm

Having mine replaced on Thursday. Hopefully mine will salsa/mambo instead of the cha-cha-cha

Where are you taking it if I may ask?

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Passport Infiniti.

Service rep said he was stocking up on the fuel pump in case more people started asking for them.

I also had to get the TPMS reset. Got the system failure warning. Worried that it's going to be a recurring issue.

On another note, I asked my sales rep if it was possible to get some touch up paint for the plastic part of the steering wheel. There's a hairline scratch to the right of the cruise control buttons. Didn't notice it until after I bought the car. It's just an annoying cosmetic flaw, but I was willing to live with it if there's was no way to get the paint.

My sales rep called me back and said that they can replace the entire steering wheel just to make me completely satisfied with my purchase!

New steering wheel should be arriving next week!

I would have it checked out. My bad pump made noise at start up in the beginning and then I heard the humming while driving and on hard acceleration.

My EX just went in for a service, I just got off the phone with them, its nearly ready, just being washed, but she said they had replaced the fuel pump, and asked if I had noticed a hum when you first start it up. Quite honestly I hadn't, although maybe when I get it back in a couple of hours I will miss a hum.

Anyway, they replaced this without me asking, I hadn't mentioned any hum or anything about the fuel pump when I took it in, it was just in for a regular service. Is this a recall, or are they not classing it as that?

Quote, originally posted by ExLover »

Took my vehicle to Markham Infiniti today for my second regular checkup and had its fuel pump replaced. No noise now

I also thought that the hum at start up from the rear was normal. After I gave my dealership a call the first wk of September to inquire about the recall, I figured there was no need to be concerned per their reassurance.

I am glad to see your post, that you had yours replaced at Markham Infiniti. I will have to give them a call to let them know this will also need to be fixed when I bring my car in for its first service next week.

BTW I haven't seen a Blue Onyx EX on the street yet, not even from dealer.