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 Microsoft update/Zone Alarm internet conflict
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srellim234



Online

1085 posts
2007 silver Versa SL HB w/CVT, 17,980 miles, 28.22 mpg
Rancho Cucamonga CA
7-15-2007

  Microsoft update/Zone Alarm internet conflict 10:27 AM 7/18/2008

Just in case anyone missed it, here's the link for your friends who have been knocked off the 'net by this. A perfect example of why I turned off automatic updates and wait for the forums to tell me an update is o.k. to install. I've helped a few friends overcome this one because they were knocked off the 'net before they got this email from Zone Alarm.

IMPORTANT NOTICE TO ZONEALARM CUSTOMERS

Dear Customer,

Installation of Microsoft Update KB951748 may result in loss of Internet connectivity.

Click here for more information on how to resolve this issue:

http://download.zonealarm.com/....html

We apologize for any inconvenience this may have caused.

Thank you,

ZoneAlarm
szhosain
Super Moderator



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12104 posts
2003 M45. Brilliant Silver.
San Jose CA
7-23-2002

 «  7:32 PM 7/18/2008

Good post!

This one bit me ... it took me a few hours of debugging to figure out the cause. I temporarily disabled ZoneAlarm for about 24 hours (ran Microsoft's firewall and my external NAT only), till I saw the update e-mail from the ZoneAlarm folks ...

Whew!

Z


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PoorManQ45



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12358 posts
White '92 Buick Century Station Wagon
Brandon FL
7-2-2004

 «  5:18 PM 8/11/2008

LOL. 24hours to figure this out.

Internet dies, safemode with networking. Works there. Kill all security. Done

This happened on 4 different computers I setup. They're all running firewall free now. Routers with DD-WRT FTMFW!!!


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szhosain
Super Moderator



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12104 posts
2003 M45. Brilliant Silver.
San Jose CA
7-23-2002

 « Re: (PoorManQ45) 8:22 PM 8/11/2008

Quote, originally posted by PoorManQ45 »
LOL. 24hours to figure this out.

Well, actually, it took me a few hours (not continuous either) to figure out that the two were interacting badly - I only disabled ZoneAlarm for about 24 hours till the fix from Zone Labs arrived.

Z
szhosain
Super Moderator



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12104 posts
2003 M45. Brilliant Silver.
San Jose CA
7-23-2002

 « Re: (PoorManQ45) 8:23 PM 8/11/2008

Quote, originally posted by PoorManQ45 »
This happened on 4 different computers I setup. They're all running firewall free now. Routers with DD-WRT FTMFW!!!

Go here: http://www.grc.com, run ShieldsUp (on the web) and make absolutely sure that your firewall is indeed good!

Too many firewalls do not work as advertised!

Z
PoorManQ45



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12358 posts
White '92 Buick Century Station Wagon
Brandon FL
7-2-2004

 «  12:45 PM 8/12/2008

very true about the firewalls.
 

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