Post by
jaggedlil1 »
https://forums.nicoclub.com/jaggedlil1-u97523.html
Mon Jun 02, 2008 7:31 pm
I live in Florida and we have the Lemon Law here, which I will need, I'm afraid. We have to give the dealer three attempts to fix the problem before filing a claim with the Office of the Attorney General.
You're so right, it's not acceptable for any brand new vehicle to make this noise, especially one this expensive. I think I first noticed it at around 1,200 miles but I wasn't really concerned about it because I figured when I took it in for the first oil change, they'd fix it for me. That didn't happen and they had the nerve at the dealer to downplay the problem! I left it ALL DAY for them to fix it along with a detailed description of the problem. On my invoice, the service advisor stated: Cannot duplicate concern, operating as designed. Unbelieveable!
At least now they admit there is a problem since I drove another Murano SL, which didn't make the noise. My service advisor at the dealer was supposed to call me back after the mechanics (technicians) consulted with the help-line about my problem but hasn't called yet...hmmm...I don't think they know how to fix it.
If they ever do fix it, I'll certainly post it for the rest of you.
Good luck to those of you in my company...and to those who haven't heard the noise on your 09 Murano, listen carefully with your windows down!
When life throws you lemons, make lemonade : )