kcfm wrote:I'll give my dealer credit for being straightforward. At least they have never told me there was an upgraded tranny. When they replaced the last one there was no guarantees the rattle wouldn't return....which obviously it did.
I see your point, if honesty is the issue then definatley that is a good thing. But I think them stating that they don't know what the solution is to such a fundamental problem, offering to change the CVT but not guaranteeing that it will solve the problem is completely unacceptable. Find a soluton to the problem before moving foward. How can they say "I don't know what the problem is, or what the solution is, but we'll replace the whole thing and maybe it'll work, maybe it won't"? Nothing in life is 100%, but they should be reasonably confident in their solution and before moving forward with it. They should do the research, contact Nissan engineers if they're unsure and then take responsibility for the work. Saying that the noise could return makes no sense to me, and is their way of avoiding responsiblity, and does nothing to solve the problem.
Is the problem a bad CVT or not? If yes, then a replacement should solve the problem 99% confident, shouldn't it? If replacing the CVT doesn't solve the problem and the rattle returns after 3500 miles, then logic dictates that the CVT wasn't the source of the problem, it just displayed the symptoms or was damaged as a result of the mysterious cause. So if it's not a bad CVT part, then what is causing the damage, is it a computer problem, or something else mysterious? The fact is there are hundreds of thousands of these exact model CVT's in Rogues/Qhashi/Dualis, Altima's, Sentra's, Ford Escape Hybrids, Jeep Patriot/Compass, Mitsubishi Outlanders and I see no evidence of mass failures, not even close, probably much less than 1%.
So the argument that the Rogue CVT is "crap" is not valid at all. There is obviously some other unique problem in the few Rogue's experiencing these issues, rather than simply a defective CVT. My service department was very confident in the solution, as they contacted Nissan Canada and were told that a slight redesign of the CVT had eliminated any chance of problems, and so the replacement CVT was the answer. The logic made sense, and 5000 km later I'm driving trouble free still. We'll how things go over time, and of course there is no way to know if someone is being untruthful, but I respect that the service manager is a professional and when stating his opinion/guarantee that a solution is appropriate, I assume that he is putting his professional reputation on the line and as a result I have no reason to doubt it.