Post by
jmbones »
https://forums.nicoclub.com/jmbones-u102138.html
Tue Jul 29, 2008 5:29 am
Wife wants a black Rogue, AWD prem pkg, moonroof pkg, splash guards and prem floormats. No more options, no less. Exact MSRP $26,150.
Thus begins our very poor experience with, so far, two dealers. Went to dealer 1 ready to buy on 7/20, they didn't have the exact model in stock. Said they can search, were blowing smoke up our *** about the "deal" they were giving us. The usual drivel of a salesman. I have the "D" plan, it's black and white, there is no "dealing" involved other then what they would offer for the trade. Which we were getting raped on anywho. They told us we can't use the "D" plan if they "locate" a vehicle, BS. Plus locating costs $300-500. Tried selling us a diff color on the lot. Told them we'd get back to them.
Went to dealer 2 on 7/22, had the trade appraised, $1000 better then dealer 1 (still not what KBB or NADA lists). Car not in stock, they will locate it for us and we can use "D" plan (which I already knew I can use it whether they locate it or not). But again they want us to buy one from the lot that had leather. Wife doesn't want leather, the xtra $$ for leather isn't the issue. She just doesn't want it.
Ok.. dealer will search. Found one in CT (I'm in PA), says they are having problems contacting the dealer, left him a message. Day goes by. How can you have problems, I'm sure they're open. So I went home and found about 8 of the EXACT model we want and emailed him VIN #'s and dealer names/locations. Two days pass, they find one on my list and said they'll get it. They drive it back to their place, rock chips window on their way back. (This was on Thursday 7/24). They have to order new window and install.
Monday 7/28 comes around, window will be in this afternoon, they need time to install it, let it seal and then detail Tuesday for delivery. I finally get the VIN of the vehicle and it has the black/RED seats, which my wife didn't want. When they said they located the car, they said the only things different were it had a pinstripe and paint sealer, totaling $298 extra. They didnt say anything about the black/red seats. So here we are today, and they are now searching again for the exact model with black/grey seats.
All this time, we can drive 1.5hrs to our south, get the exacta model, probably cheaper because it is in stock and a more metro area so I expect more for the trade. If they can't locate it today, we'll goto dealer 3 and see what kind of experience that gets us.
This whole ordeal is a crock. I've bought nearly $100k in vehicles (Dodge/Chevy/Saturn) for myself in the past 8 years. Almost every time the vehicle had to be located and I used some sort of "D" plan. Each time I had my vehicle in approx 2 days.