Post by
Dragon Lady »
https://forums.nicoclub.com/dragon-lady-u239477.html
Tue Jul 29, 2014 4:50 pm
Sadly, I did not read these posts until immediately AFTER I drove my Q50 off the lot. I have owned Infiniti vehicles since 1993 and have loved every one, until now. I noticed the smell immediately after taking delivery, I literally had to stop and open the windows I thought I was going to be sick. So I turned around and brought it right back to the dealer. I had no idea this was a common problem, I just assumed someone had food in the vehicle or really bad body odor before I took delivery, so the dealer offered to "ioninize" it for me, and gave me a G35 loaner while they performed the service. As they were cleaning it, I had a few moments to google this problem and found this forum, and was shocked to hear that this was a common problem, and even more shocked to discover my seats were not leather. I was never told that the seats were not leather while making the purchase, and I was deceived into believing it was. So when I returned to pick up my newly "cleaned" vehicle, I immediately informed them I would like to return the car, as I discovered this horrible smell is a ubiquitous problem with these vehicles, and they were not honest with me about the nature of the seats. I was told since they do instant electronic filing and titling and even though I brought it right back and the ink was not dry on my paperwork, I would not be able to return the vehicle. I am FURIOUS! Not only am I discovering that this is a common and non correctable problem, I was also deceived when I purchased this car. I was never told the car seats were not leather, nowhere on the sticker did it say it, and the sales staff were not honest and forthcoming about what the material was. Since Infiniti has never sold this material before now, and it is only on the Q50's, I would have to assume the noxious smell is the seats.
Of course, this is not the only problem with the vehicle, the apps garage is non functioning and according to my dealer, never was. And Infiniti continues to advertise this feature, and the dealers are promoting it.