There are only 4 shops that are worthy of even touching a Q45 that is T-3, Jerry Tucker, Keith Vanmeter and Qships96's new shop that he suggested but I forget the name of it.

The only dealers you should trust are the ones with a senior Infiniti technician that's been there since 1989 and was obviously trained at the factory to work on the G50, FGY33 and the F50.

So in most cases you will not have a senior tech work on your car at the dealer? I quess Mr. Star is not one of those?

Bet there are fewer than 25 remaining Senior Techs who were trained on the G50 back in 1989 in the business still.

Why the conscientious owner will read every post on this site, study the FSM, and monitor any work done on his car. It is required the owner know more than the technician, if possible.

I only let the senior Infiniti technician work on my car, as does George (StarPD), please re read his posts if needed.

maxnix wrote: It is required the owner know more than the technician, if possible.

YES!! That is the little secret that most shops fear! Well said!

Paul Wall wrote:The only dealers you should trust are the ones with a senior Infiniti technician that's been there since 1989 and was obviously trained at the factory to work on the G50, FGY33 and the F50.

So if the senior tech is in his 30's has most likely not been properly trained?

Damn. Truly sorry for your ordeal. The more stories I read like this, the more I contemplate buying a new car. I have the same cursed powerplant in my car. Oil consumption has been less than a quart per thousand miles. Still, even with the Infiniti Elite warranty, it seems if something catastrophic happens a proper repair is not guaranteed.ML

qship96 wrote:I would also write up a brief synopsis of your entire experience and shop it with your local media.......they are hungry for stories and like to get involved, especially in tough economic times....it gives them a chance to look like heros in their viewers eyes. Television/ Newsprint/ radio...hit them all up with story ideas.

I'd agree with you except for one thing - I don't think many common Americans are too interested in reading a (albeit legitimate) sob story about a gentleman who's 50,000 Infiniti v8 isn't functioning as designed. I can just hear the thousands of "aawwwwwwwwwww, poor guy" now....

Anyway, sorry to hear about it Star. I don't trust new vehicles anymore. I think I'm going to stick with the supras, q45's, preludes, 300z...y'know, the GOOD cars they don't make anymore?

Best of luck man.

AZhitman wrote:Cliff's Notes:

Shhh... The menfolk are talking.

This is real GD funny!!!

maxnix wrote:I may not be able to bail you out, but I will stand outside the Service Department with a concealed H&K or UZI so no one interferes.

Most Regional Service Managers do not get to that position by being snots.

I should have known I could count on you Brian. Would you bring me the customary cigarettes while I am in the slam? I appreciate the support.Thanks.

As far as the Regional Manager being a snot is concerned, I wouldn't have expected that from the Infiniti Customer Service rep either. Oh well, huh?

Incase members missed the repo of new cars from Chicago dealership:http://www.wbbm780.com/30-New-...14900

StarPD wrote:I wouldn't have expected that from the Infiniti Customer Service rep either. Oh well, huh?

That's basically what I got when I called years ago, back when my first Q was under warranty... and again shortly afterwards when I called to complain about the brake lamp socket failure issue. This was well before the Yahoo board, much less NICO, so I had no idea what caused the problem. We went around and around about the fact that they should recall the cars to make sure people didn't get rear-ended...

Anyhow, I hope the replacement engine works out better than you anticipate... if not, maybe you can figure out a way to justify a long block.

Good luck!

Heath

Q451990 wrote:That's basically what I got when I called years ago, back when my first Q was under warranty... and again shortly afterwards when I called to complain about the brake lamp socket failure issue. This was well before the Yahoo board, much less NICO, so I had no idea what caused the problem. We went around and around about the fact that they should recall the cars to make sure people didn't get rear-ended...

Anyhow, I hope the replacement engine works out better than you anticipate... if not, maybe you can figure out a way to justify a long block.

Good luck!

Heath

That surprises me Heath. Up until this debacle, my experience with Infiniti has been excellent, and the one time I had to contact Customer Service over multiple injector failures, they were VERY accommodating. They replaced ALL 8 injectors with supposedly newer updated ones, and I willingly paid for the labor. That car was 2 years out of warranty at the time! I guess that's why I'm not only stunned at the response I got in this instance, but angry beyond words. They have surely changed from one extreme to the other. The Infiniti we all knew and loved during the time of the G50 series and even the later FY33 (or FGY33, I forget which) is gone forever, deader than a doornail. It has been replaced by a newer "screw the customer" engineering, production, and antagonistic customer service ideology. Not sure if Carlos Ghosn brought this with him or the association with Renault is behind it. Regardless, Infiniti is nothing like the company that we came to believe in and trust.

CAVEAT EMPTOR!

Trumpkin wrote:So if the senior tech is in his 30's has most likely not been properly trained?

Not on a G50! He would had been only 15 years old.

maxnix wrote:Not on a G50! He would had been only 15 years old.

Well, with that said, how old is your (not maxnix) tech?

Paul Wall wrote:There are only 4 shops that are worthy of even touching a Q45 that is T-3, Jerry Tucker, Keith Vanmeter and Qships96's new shop that he suggested but I forget the name of it.

The only dealers you should trust are the ones with a senior Infiniti technician that's been there since 1989 and was obviously trained at the factory to work on the G50, FGY33 and the F50.

Whoooooo!!! Van Meter Auto!!!

Unfortunately here we hear/see only one side of the relationship with Infiniti.

The few cases I've been able to research when the customer gave me WRITTEN NOTORIZED Power of Attorney to discuss with Nissan, I found reasonable reasons why Nissan chose to void the warranty.

There was a customer defect in both cases and it had to do with proof of oil changes every 180 days and failure to maintain a FULL oil level. Both purchased used F50 and the previous owner was the defaulter and thus the used buyer purchased an out of compliance vehicle.

Starting to see this with the G35/ M45 now, need engines but no oil records.

The biggest perpetrator of the OCI fraud is BMW with their oil sensors that let owners go up to 15K miles without a change. Since BMW provides the maintenance during the initial warranty period and doesn't give a pickle about the second owner and beyond, they design their cars to be 98% recyclable out of necessity.

And the poor tech is probably taking a financial beating on doing the work. Book time for installing a short block is inadequate simply because it is something he MIGHT do once in 5 years-so it is a learning experience every step of the way--eats up clock time with no income.

texasoil wrote:And the poor tech is probably taking a financial beating on doing the work. Book time for installing a short block is inadequate simply because it is something he MIGHT do once in 5 years-so it is a learning experience every step of the way--eats up clock time with no income.

That does happen to be the case in this instance. My Senior technician, who became an Infiniti tech in1990, was allowed and paid 13 hours for putting the short block in my '05 F50. It took him 43 hours. So Infiniti not only screwed me, they screwed the technician.

In addition to my dissatisfaction with Infiniti for refusing to approve a long block assembly, I'm as dissatisfied over their lying to me. The Customer Service woman I spoke with insisted that it was the dealership that decided that the vehicle needed a short block assembly, and that Infiniti could not override them. Now, she not only told me that, but when I pressed her for a long block assembly, she told me at least three times: "I've told you repeatedly that you are NOT going to get a long block assembly, and that Infiniti cannot override the dealership's decision as to what the car needs. What do you not understand about that?".

The dealership, who BTW came out on the short end of this as much as I did, flatly denied this, and stated that they specifically asked for a long block assembly, and were denied.

The car is back in my hands, and so far I'm not sure of I'm any more satisfied than I thought I would be with a new short block assembly. Once warmed up, it seems ro run okay, but on cold starts, it sounds uneven and has an unusual sound.

For the record, compression testing on the original defective motor revealed the following results (in psi):#1-230, #2-230, #3-165, #4-225, #5-190, #6-195, #7-220, #8-230.

maxnix wrote:The biggest perpetrator of the OCI fraud is BMW with their oil sensors that let owners go up to 15K miles without a change. Since BMW provides the maintenance during the initial warranty period and doesn't give a pickle about the second owner and beyond, they design their cars to be 98% recyclable out of necessity.

German cars have a higher oil capacity. You get the same quantity of soot and combustion byproducts but there's less per quart of oil, and there's more detergent remaining.

I still think 15k is uncomfortably long between oil changes, but the onboard computers measure revs, operating temps, ambient temps, and idle time to determine when its time to change the oil, so for some drivers it'll ask to be changed at 15k, some much sooner. My E46 had such a system, as does the Seville. GM and Honda use GM's oil life monitor to achieve a similar result.

The Crossfire uses a simple 7,000 mile counter, but even with Mobil 1 0w40 I know it gets pretty intense with a boosted V6 and the way I like to drive around town. I try not to exceed 5k.

With the Q's 3750-mi OCI, it got really annoying having to change the oil each month.

Q45tech wrote:Unfortunately here we hear/see only one side of the relationship with Infiniti.

The few cases I've been able to research when the customer gave me WRITTEN NOTORIZED Power of Attorney to discuss with Nissan, I found reasonable reasons why Nissan chose to void the warranty.

There was a customer defect in both cases and it had to do with proof of oil changes every 180 days and failure to maintain a FULL oil level. Both purchased used F50 and the previous owner was the defaulter and thus the used buyer purchased an out of compliance vehicle.

Starting to see this with the G35/ M45 now, need engines but no oil records.

Really? How interesting. I suspect that Infiniti has, whether they realize it or not, accepted responsibility for the defects in my motor by agreeing to furnish and pay for installation of a short block assembly. This was specifically based on the results of the testing they required of the dealership. If they had not believed they were at fault, they would have flatly denied the claim. That they approved it without claiming it was a customer satisfaction only issue is far more telling than Q45Tech's allegations.

Regardless of whatever poor opinion you may have of owners Dennis, the customer is NOT always and automatically wrong.

StarPD wrote:For the record, compression testing on the original defective motor revealed the following results (in psi):#1-230, #2-230, #3-165, #4-225, #5-190, #6-195, #7-220, #8-230.

So what are the new numbers? Surely he checked.

Presume the first set was wet?

Jesda wrote:I still think 15k is uncomfortably long between oil changes, but the onboard computers measure revs, operating temps, ambient temps, and idle time to determine when its time to change the oil, so for some drivers it'll ask to be changed at 15k, some much sooner. My E46 had such a system, as does the Seville. GM and Honda use GM's oil life monitor to achieve a similar result.

But do any of these systems actually measure lubricant contamination? I bet the answer is "NEIN, Dumkopf!"

They assume piston ring integrity and predicate all engines are in the same condition. What happens with advanced wear? BMW says recycling.

maxnix wrote:So what are the new numbers? Surely he checked.

Presume the first set was wet?

I asked that too. He said after spending 43 hours and getting paid for 13 hours, and considering that it WAS a complete new short block assembly that was still under warranty, he did NOT check compression after completion. He did drive it 50 miles to verify no leaks and smooth idle, etc.

Wet? I presume Infiniti would have required such.

I am in the break-in process I hate so much right now. That includes avoiding constant speeds, and making it a point to constantly but irregularly accelerate then decellerate at varying speeds, but keeping revs under 3500RPM. No full throttle until 2,000 miles, but relatively hard acceleration on occasion. As miles accumulate, I'll increase the rev limits 500 RPM in 250 mile increments. At around 2000 miles, I'll redline it WOT through the gears 3 or 4 times, then drive it normally for another 500 miles, then change the oil. After that, I'll drive it normally, and monitor oil consumption. I had the tech fill the oil with their standard dino oil, and will avoid synthetic until I'm confident the rings are well seated.

This is how I've always broken in my HP cars and motorcycles, and never had compression/oil consumption problems.

maxnix wrote:But do any of these systems actually measure lubricant contamination? I bet the answer is "NEIN, Dumkopf!"

They assume piston ring integrity and predicate all engines are in the same condition. What happens with advanced wear? BMW says recycling.

MB uses something more complex. Dont know if this also applies to petrol engines or just diesel.http://www.autobloggreen.com/2...n-old/

With crude oil becoming more scarce, its good that higher quality lubricants and filters allow for longer OCIs.

I would change the oil and fiilter at 500, 1500, then normally thereafter.

I'm sorry that this happened to you but it is helpful in determining the problems with these late model Q's. It has been my impression that you take meticulous care of your cars (including this one) and that these cars cannot be trusted.

That being said, you've made a warranty claim and either this repair will or will not work. If it "works" (lasts 200K with no trouble) then no worries. If little things start happening then you can constantly bring the car back (though thats a hassle) and eventually they will fix it or make it right somehow.

You might even get a deal out of it. For example, my dad bought a Nissan van in the early 90's and then returned it after a day or so-cant remember why-it sucked probably Several years later he received a check in the mail from a class action lawsuit for some amount of moeny off a new car (he bought a 1995 Pathfinder).

Those were those little nasty vans where both doors slid so there was no side impact strength remaining. Forget their name.

maxnix wrote:Those were those little nasty vans where both doors slid so there was no side impact strength remaining. Forget their name.

My dad had a late 80s Stanza with that design... the later ones were called the Axxes if I remember correctly.

His was the worst Nissan product we have owned, fit and finish wise - but it was very used by the time he bought it...

Heath